Box: As the name implies, this refers to a product that
someone bought but merely "opened the box," and does not
show any signs of wear and tear; or
Returns: This refers to products that the customer opened
and may have briefly used, and as a result, the product may show
a small amount of wear and tear.
are products reconditioned?
Every product targeted for reconditioning must pass a thorough examination.
After repairing any defect and sanitizing when necessary, the product
is repackaged either by the original manufacturer or a reputable
professional outside firm may perform the reconditioning, returning
the products to like-new or almost new condition.
How do I identify 'Factory-Reconditioned' products?
We note these products on our site with an icon and the words "Factory-Reconditioned.
Click here to learn more." You will see this icon on the product
description whenever a factory-reconditioned product is offered.
When you see the "Factory-Reconditioned" icon, you know
you're in for a great deal on a fantastic product!
or Factory-Serviced, what's the difference?
You've looked around and perhaps seen the terms "Refurbished"
or "Factory-serviced". Various retailers use slightly
different terminology. However, any item listed on our site as "Refurbished"
or "Factory-serviced" meets the same factory-reconditioned
standards listed above.
"Factory-Reconditioned" products come in different packaging?
By law, product packaging must state if an item is factory-reconditioned.
Packaging and terminology differs slightly with each retailer. Some
items will arrive in a regular retail box with a sticker indicating
that it's reconditioned, refurbished, or factory serviced. Some
items come repackaged in a plain brown or white box. Enclosed manuals
may refer to accessories (camera cases, straps, for example.) that
are not included with the reconditioned product. Be sure read over
the product information page for a list of included accessories.
makes a "Factory-Reconditioned" item such an excellent
Factory-reconditioned products maintain high quality standards.
Each item is checked at least twice for proper working condition
and quality. In fact, reconditioned goods have a very low (2-percent)
cost of return.
price you pay for a reconditioned item is much lower than at retail